HEAL class 2/8/12

Our guest speaker for today's class was Peggy Belger from Red Cross. She discussed:

• Her own personal experiences with disaster and victims
• Language barriers and the importance of simply showing you care as a way to transcend such as barrier
• Role of the Disaster Action Team (DAT)
• Challenges of providing disaster/crisis victims with care and tips for your own safety
• The importance of understanding and following Red Cross protocol as a professional providing care
• The relief that Red Cross provides to ALL people despite SES, etc.
• The importance of connecting to people and even the use of humor ONLY when the victim initiates it
• Red Cross is involved with other activities outside of disaster relief such as providing trainings and awareness events

Please share your thoughts/comments!